Basics About Phone Calls through Microsoft Teams

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Calls Through Teams

Call someone within the Northwood Tech organization

If the person you want to reach is in your contacts list, go to Calls , start typing the name of person you want to call, click on their name, and then click Call.

 Dial a phone number to outside of Northwood Tech organization from Teams

To dial a number from Teams, go to Calls , and then enter the number of the person you want to reach by using the dial pad. Then click Call.

Answer a call in Teams

When someone calls you, you'll get a notification that lets you accept or decline the call.

• Click Accept with audio  to answer with audio-only
• Click Accept with video  to accept the call and enable video as well (Teams calls only)
• Click Decline call  to decline the call and go on with your day

Call someone you called before

If you've called people before (or if they've called you), they'll be in your call history. In History, hover your cursor over the person's name, then click Call.

Access your voicemail through Teams

You can also access your voicemail and call people from that list.

In Voicemail, click on the message. Click on the phone number to open the details. This will allow you to read or listen to the voicemail, or return the call . You can click the audio call icon to call the person back, or hover your cursor over the message, then click Call .

In Voicemail, hover your cursor over the message, and click Call.

 Add someone to a call in Teams

To add someone new to a group call, select Show participants  in your call controls, then type their name or phone number in the search box.